Retail Experience

This morning I visited one of the local AT&T stores which carries products of Apple such as the iPhone. I was looking to purchase new headphones, much like the original headphones that originally came with the phone. I was told that they don't sell them there but they neglected to tell me, purposely I believe, that I would have to go to the Apple Store if I wanted the same exact headphones. I ended up purchasing a different pair, and the cashier at the counter was insistant on getting me to purchase a different pair of headphones that just happned to be $20 more! He kind of belittled me on my choice of headphones and swore that I'd be back to return them. I was very appalled at how he spoke to me regarding my choice. I asked him if the product was so bad then why is your store carrying it and selling it at that. For that he remained quiet. When trying to get someone to purchase something there should be a certain etiquette and respect for the customers decision, otherwise it can turn customers off to your store or product. I don't plan on visiting any AT&T stores unless it's necessary, from now on I will continue to go out of my way to visit an Apple location because at the very least I know I'll be respected more as a customer.